Updated October 10, 2023

1. INTRODUCTION

This privacy policy (hereinafter referred to as "Policy") describes how we collect, use, and protect personal data collected from visitors and customers on our e-commerce website (hereinafter referred to as "Website"). This Policy is in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

2. DATA CONTROLLER

Company name: Zipforce AB (org.nr: 559079-9663)
Address: Dalagatan 76, 113 24 Stockholm, Sweden
Phone: 08-490 097 75
Email: info@zipforce.se

3. PERSONAL DATA WE COLLECT

We collect the following categories of personal data:

• Contact information: Includes name, address, phone number, and email address.
• Payment information: Includes payment methods and transaction information.
• Account information: If you create an account with us, we collect login credentials and account information.
• Website navigation information: We automatically collect certain information when you visit our website, including IP address, browser type, page views, and time spent on the website.

We do not collect personal data about children.

3.1 PURPOSE AND LEGAL BASIS

We process your personal data for the following purposes:

• Delivery of products and services: To fulfill our agreements with you.
• Customer support: To handle your inquiries and questions.
• Marketing: To send marketing communications about our products and services (only with your consent).
• Payment processing: To handle payments and invoicing.

4. DATA RETENTION

We will retain your personal data for as long as necessary for the purposes outlined in this Policy and as required by law.

5. SHARING PERSONAL DATA

We share personal data with third parties only when it is necessary to fulfill our commitments to you (e.g., delivery companies or payment processors).

6. COOKIES AND TRACKING TECHNOLOGIES

We use technologies such as cookies to store and/or access device information. We do this to improve the web experience and to display (non-) personalized ads. By accepting these technologies, we can process data such as browsing behavior or unique IDs on this website. Not consenting or withdrawing consent may adversely affect certain features and functions.

Please read more about this in our Cookie Policy (EU).

7. YOUR RIGHTS 

Under GDPR, you have the following rights:

• Right of access: You have the right to request access to your personal data.
• Right to rectification: If your data is incorrect, you have the right to have it corrected.
• Right to erasure: You can request that your data be deleted under certain circumstances.
• Right to restriction of processing: You have the right to request restriction of the processing of your data under certain circumstances.
• Right to data portability: You can request that your data be transferred to you or another organization.
• Right to object: You have the right to object to the processing of your personal data.
• Right to withdraw consent: If we process your data based on your consent, you can withdraw your consent at any time.

8. CONTACT INFORMATION

If you have questions regarding our processing of your personal data or wish for us to unsubscribe them or have other concerns, you can email us at info@zipforce.se